FAQs

Frequently Asked Questions (FAQ) – Lyvyna

1. What sizes are available for Lyvyna leggings?
Our leggings are available in sizes S to XL. Please refer to our size guide on the product page to find your perfect fit. If you're between sizes, we recommend sizing up for maximum comfort.

2. Do you offer free shipping?
Yes! We offer free shipping across Australia to ensure the best shopping experience for our customers.

3. How long does shipping take?
Orders are processed within 1-3 business days. Delivery typically takes 7-15 business days, depending on your location. You will receive a tracking number once your order is shipped.

4. How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your order by visiting our Track Order page and entering your details.

5. What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it in its original condition and packaging. Please note that return shipping costs are the customer's responsibility unless the product is defective or incorrect. Contact us at lyvana.contact@gmail.com to initiate a return.

6. Can I change or cancel my order after placing it?
Unfortunately, once an order is placed and processed, it cannot be modified or canceled. Please double-check your details before completing your purchase.

7. What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure online payment options like PayPal.

8. Are the leggings squat-proof?
Yes! Our leggings are made from high-quality, non-transparent fabric that provides excellent coverage and support, making them perfect for squats and intense workouts.

9. How do I care for my leggings?
To maintain the quality and durability of your leggings, we recommend washing them in cold water on a gentle cycle and avoiding fabric softeners. Hang dry to preserve their shape and elasticity.

10. What makes Lyvyna leggings different from other brands?
Lyvyna leggings combine premium quality, stylish design, and affordability. We believe that every woman deserves to feel confident without having to spend a fortune on activewear. Our leggings offer a perfect blend of comfort, support, and a flattering fit.

11. Do you ship outside of Australia?
Currently, we only ship within Australia, but we are working on expanding to other regions soon. Stay tuned for updates!

12. How can I contact customer support?
For any questions or concerns, feel free to email us at lyvana.contact@gmail.com. Our support team will get back to you within 24 hours.

We hope this FAQ answers your questions. If you need more assistance, don't hesitate to reach out!